Terms of Service

Last updated: November 28, 2025

1. Agreement to Terms

By accessing or using Unosend's email API service, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the service.

2. Description of Service

Unosend provides an email API service that allows developers to send transactional and marketing emails programmatically. Our service includes email delivery, tracking, analytics, and related features.

3. Account Registration

To use our service, you must:

  • Create an account with accurate and complete information
  • Maintain the security of your API keys and credentials
  • Be at least 18 years old or the age of majority in your jurisdiction
  • Not share your account with others

4. Acceptable Use

You agree not to use our service to:

  • Send spam or unsolicited bulk emails
  • Distribute malware, viruses, or harmful content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Impersonate any person or entity

5. Payment Terms

Paid plans are billed in advance on a monthly basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

6. Service Level Agreement

We strive to maintain 99.9% uptime for our API. Enterprise customers receive a formal SLA with guaranteed uptime and credits for any outages. See our status page for real-time service status.

7. Limitation of Liability

To the maximum extent permitted by law, Unosend shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

8. Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the service will cease immediately.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes via email or through our service. Continued use after changes constitutes acceptance.

10. Contact

For questions about these Terms, please contact us at legal@unosend.co.